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Help Center

GENERAL

Q. What is MyBoxMan?

MyBoxMan is your personal as needed delivery person to deliver or receive any item. At no additional charge, by simply completing an order, MyBoxMan is clicks away for your service.

Q. Who is BoxMan?

BoxMan is anybody who is pre-verified to deliver and pickup items around you. You can be a BoxMan too and generate extra income in your spare time.

SENDER

Q. How are my items secured?

Your trust is essential to us. We secure your order trough vigorous verification process. Additionnally, each order is automatically insured up to £1500. Each order can be tracked in realtime.

Q. How can I track my parcel?

By clicking on "Where is my stuff", any order can be tracked by a unique shareable tracking number. Orders placed on mobile application are automatically enabled for real time tracking.

Q. Would I be charged immediately after placing my order for a BoxMan?

No, your account will only be debited after the delivery mission is completed.

Q. I currently live in London and want to move some furniture to Manchester where I am relocating. How can MyBoxMan help?

MyBoxMan can be used for large items such as furniture. However, for complete home relocating needs, we suggest acquiring professional transporter services, through FretBay's website at www.fretbay.com.

Q. I own a shop. Can I use MyBoxMan to send my products?

Absolutely! MyBoxMan is perfect solution for client delivery needs, please visit our business section for more details.

BOXMAN

Q. I don’t own any vehicle, can I still be BoxMan?

A vehicle ownership is not necessary to become BoxMan. Our BoxMan are delivering items by all modes of transportation (Walking, bicycle, public transportation, etc) during their daily travel trips.

Q. How much money can i expect to make as BoxMan?

Sky is the limit! MyBoxMan can provide flexible unlimited number of work assignments. New BoxMan can use this opportunity as full or part time job.

Still have more questions?

No problem you can easily reach us by phone at +33.952.204.380 or email to support@myboxman.com. We will be happy to answer your queries.